Service features

A standards-compliant SMTP server, designed to plug into what you already use and to get your messages into the inbox. Here is what the service guarantees, and within what framework.

Compatible with everything that speaks SMTP

• All standard email clients, on every system: Outlook (all versions), Thunderbird, Apple Mail, Eudora, on Windows, Mac, Linux, iPhone and smartphones.
• Servers and applications too: Exchange, Postfix, PrestaShop, WordPress, CRM, ERP… see the list of compatible servers and apps.
• Many connection ports (587, 465, 25…) in TLS, SSL or normal mode, to get through even when the ISP blocks the default sending ports.

Deliverability, not just sending

Deliverability: the fact that messages land in the inbox, not in the spam folder.

• Servers hosted in France, on French IP addresses with a monitored reputation: a decisive advantage for landing in the inbox.
• Sender authentication supported: SPF and DKIM are set up on your domain name, with our step-by-step guides.
• Every send is tracked: Delivered, Deferred or Bounce status available in your customer area history.

Quotas and how it works

• Each plan comes with a daily quota of emails and volume (pricing details). Whichever threshold is reached first applies.
• Counters are reset every night at midnight, French time.
• At 80 % of the quota, an alert email warns you and leaves you time to move to a higher plan if needed.
• Attachments up to 30 MB per email (make sure your recipient’s mailbox accepts them).
• Your consumption is available at any time from your customer area.

The framework: no spam

To preserve everyone’s deliverability, sending unsolicited messages is not tolerated. In the event of complaints, the associated account can be suspended, restricted or cut off, without refund. Details in our anti-spam policy; legitimate marketing campaigns have their dedicated solution with a dedicated IP.

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